First Career Centre — Recruiting Since 2005

POST : Account Manager

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LOCATION : Jodhpur, Rajasthan

TECH STACK :Account Manager

REQ EXPERIENCE :5 years

JD :

 Job Summary

We are looking for an experienced and result-oriented Account Manager to manage client relationships, drive business growth, and ensure excellent customer satisfaction. The ideal candidate should have strong communication, relationship management, and problem-solving skills with the ability to handle multiple clients and projects effectively.

Key Responsibilities
Manage and maintain strong relationships with existing clients.
Understand client requirements and ensure timely delivery of services/projects.
Act as the primary point of contact for assigned clients.
Identify opportunities for upselling, cross-selling, and business growth.
Coordinate with internal teams to ensure smooth execution of client requirements.
Monitor account performance, deliverables, timelines, and client satisfaction.
Handle client queries, concerns, and escalations professionally.
Prepare regular account updates, reports, and performance reviews.
Track client feedback and work with relevant teams to improve service quality.
Maintain accurate records of client interactions, requirements, and commitments.
Support business development initiatives and contribute towards achieving revenue targets.
Required Skills
5+ years of experience in Account Management / Client Relationship Management / Business Development.
Excellent verbal and written communication skills.
Strong client-handling and negotiation skills.
Good understanding of sales and business development processes.
Ability to build and maintain long-term client relationships.
Strong problem-solving and analytical abilities.
Good presentation and interpersonal skills.
Ability to manage multiple accounts and priorities simultaneously.
Proficiency in MS Office/Google Workspace and CRM tools.
Strong ownership, accountability, and follow-up skills.