Customer Care Executive | BPO

@International BPO posted 3 months ago in BPO Email Job

Job Detail

  • Job ID 990
  • Offered Salary 1000
  • Experience Less Than 1 Year
  • Gender Female
  • Industry Banking
  • Qualifications Degree Bachelor

Job Description

Openings available:

Role: Support / Customer Service Profile /Sales process
Shift Timings: Rotational Shift / US Shift/ UK shifts
Graduate Qualifications : Any Graduates
ROLES & RESPONSIBILITY :

Customer Focus

  • Take ownership of each customer while empathizing and prioritizing customer needs.
  • Resolve conflicts and manage customer expectations.
  • Determine customer needs and provide appropriate solutions through relationship building.

Problem Solving Skills

  • Approach problems logically and with good judgment to ensure the appropriate customer outcome.
  • Make appropriate decisions on behalf of the customer quickly and effectively.
  • Effectively prioritize work to ensure efficiency.
  • Conduct research as needed.

Required Candidate profile

* Candidates who are Freshers/Recent graduates or relevant experience can apply

* Ok to Work in 24/7 Shifts and Night shifts.

*Possess good analytical skills – detail oriented

*Possess good communication skills, both oral and written

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.